A Microsoft Agent on the forums suggests fairly complicated steps to the user to deal with an issue that shouldn’t have happened in the first place. I've had to delete and re-add to get Outlook to retrieve messages,” reports a user DonaldHerbert1 on the Microsoft community forums. I have two Gmail accounts set up in Outlook. The passwords to my three accounts have to be re-entered frequently even through I have save checked. Outlook will randomly crash (seem like when it is trying to get mail). “Actually there are three symptoms/issues.
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